All sales are final. The guide is a digital product delivered instantly to your email — once you have the file, it can't be returned, so I'm not able to offer refunds for change of mind. Everything inside the guide is listed in full on the product page and in the FAQ, so you know exactly what you're buying before you buy it.
The exception: technical issues
If something goes wrong on the technical side, I'll always make it right. That covers things like:
- Your download or access email never arrives (check your spam folder first — it happens)
- The file is corrupted, incomplete, or won't open
- You were charged twice, or charged without receiving access
How to report a problem
- Reach me through the Contact page (or email danielbowen1238@gmail.com) with the email address you used at checkout and your order number.
- I'll respond within 3 business days with a fix — a fresh working copy, restored access, or a full refund for a genuine technical failure I can't resolve.
If you have a billing issue, please contact me before opening a dispute with your bank — I'll almost always resolve it faster.